If you’re having trouble logging in, don’t worry! Try these steps first:
-
Check your email and password
Make sure there are no extra spaces, especially at the beginning or end.
Confirm you’re using the email you signed up with. -
Check your internet connection
A weak or unstable connection can sometimes prevent successful login. -
Forgot your password?
Try the “Forgot your password?” option on the login screen — it often solves the issue! -
Reinstall the app
Sometimes a fresh install can fix unexpected problems.
If none of these steps work, please contact our support team at support@getrelatio.com.
- If possible, attach a screenshot showing the issue to help us understand the problem faster.
- Include the email you use to log in so we can locate your account.
- If you don’t remember your login email, don’t worry — still reach out. We’ll do our best to help you restore access.
We’re here to help and will guide you every step of the way!